Background
In 2014 two ER Providers recognized that over 80% of their ER patients did not have true medical emergencies. People went to the ER for immediate care; they were sick and did not want to wait days/weeks for an appointment. Thus, the two Providers created a virtual medical practice for
In 2013 two ER Providers recognized that over 80% of ER patients went to the ER to get immediate, high-quality care; the patient was sick and did not want to wait days/weeks for an appointment. Thus, they created an on-demand, concierge virtual medical practice staffed by the highest trained (ER trained) personnel: Doctors, RNs, NPs, PAs, and Care Coordinators. Once notified via App, a Provider will call the patient within 30 minutes.
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Today with over 5M members, this virtual medical practice has 95% patient satisfaction with a treatment rate of 96% on the first encounter.
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Membership includes spouse and eligible dependents. There are no claim costs for these Professional Services.
patients to access. This Practice is staffed by the highest trained personnel: ER trained Providers, RNs, Triage Nurses and Care Coordinators. It is a fully staffed Practice. The difference is that there is no physical encounters.
This virtual medical practice now has over 7M members, treats 92% of first time calls and has a 95% patient satisfaction rating.
Membership is subscription based and is employer sponsored. Employees will have access to concierge professional services. There are no claim costs to the Employer.